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Frequently Asked Questions

How long does delivery usually take?

Once your order is on its way, delivery typically takes 3 to 7 business days (Monday to Friday). You'll receive a tracking link as soon as your parcel is dispatched so you can follow its progress right to your door.

Can I return something if it's not quite right?

Of course. If you change your mind, you have 30 days from delivery to request a return. Simply email support@owenandsophine.com and our team will walk you through the next steps.

Do you ship outside Ireland?

At the moment, we ship only within Ireland. This allows us to keep delivery reliable and service quality high. If this changes in the future, we'll be sure to share the news.

Is shipping really free?

Yes, it is. Every order includes free shipping, with no minimum spend and no extra conditions. We believe delivery should be simple and stress-free.

What payment options can I use?

We accept:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Visa.

All payments are securely processed using SSL encryption.

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